Preventing injuries and accidents must be the concern of every company and if they do happen, employers should know how to go about in processing their claims. A manual for policies and procedures must be in force and communicated to the entire workforce.

There are five basic procedures for a good claim management:
• Develop a claim management and return to work program policy and procedures manual and obtain the approval and support of top management.
• Develop an accident reporting procedure.
• Establish a system for monitoring claims.
• Establish a return-to-work program.
• Designate a representative to serve as claim management coordinator.